REMOTE SUPPORT
UP & RUNNING AS QUICKLY AS POSSIBLE
At remote support, we always look for the fastest way to solve your problem. This can be done via telephone. For diagnoses and adjustments in the software and control of your installation, support can be done via the internet. In addition, our team of technicians is ready to provide service anywhere in the world. They take care of repairs as quickly as possible.
“Most problems can be solved quickly remotely."
Locate and resolve
Remote support is available for new and current installations. You must establish an internet connection with your installation and provide a modem. Our support team can of course advise you on this. Based on a subscription, we can then log in to locate failures and resolve them immediately if necessary. By installing a webcam, our programmer can watch remotely, which is even more effective in acute situations.
Contacts
Jeroen Vieker
SERVICE COORDINATOR
Harmen Hietbrink
SERVICE MANAGER
Daniel Riekert
SERVICE DEPARTMENT
Contact out remote support team
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