MAINTENANCE
PREVENTION IS BETTER THAN REPAIR
Food safety is always the number one priority in the food industry. Unsafe food products can not only be harmful to our health, they can also seriously damage the reputation of your brand or organization. That is why preventive and corrective maintenance is vital. Preventive maintenance ensures continuity and quality at the lowest possible operational costs. Our service team is available 24/7 for corrective maintenance to solve any defects anywhere in the world.
"MAINTENANCE GUARANTEES CONTINUITY AND QUALITY."
MAINTENANCE PERFORMED CORRECTLY
If anything goes wrong and a machine or production line malfunctions, it is crucial that the defect is fixed fast and adequately. When you need assistance outside office hours, you can contact our 24/7 emergency repair service. Our repair service will contact you immediately and, together, we will find a solution to get your machine or installation up and running again as quickly as possible. When your installation or machine offers a secure VPN connection, we can have a closer look for the cause of the problem remotely and, hopefully, adjust the PLC program or control system and solve the problem directly. If necessary, we can get a technician to fix the defect.
PREVENTIVE MAINTENANCE
Periodical inspections and preventive maintenance ensure the discovery of wear and tear of the machine parts in time. By replacing the worn parts in time, it will prevent machines from malfunctioning and ensures that the machine or installation can produce your product for much longer and better. During the preventive service inspections, your employees will also be informed about aspects such as machine safety and any new operating or maintenance instructions.
MAINTENANCE CONTRACTS
Preventive maintenance is included in client-specific maintenance contracts. You can contact our after-sales team to advise you on how periodical maintenance works at your site, how it can be organized and carried out. We will base our planning for periodical maintenance on how your machine or installation is used. Depending on that, we will carry out the agreed maintenance and inspections during one or several annual visits. During these visits, we preventively replace various wear parts, and if the inspection shows that other parts are worn as well, then these parts will be included in the inspection report and offered to you as a replacement proposal. You can also use the preventive maintenance report for the statutory food safety plan, such as the HACCP plan.
Contacts
Felix ten Dam
Service Coordinator
Harmen Hietbrink
SERVICE MANAGER
Daniel Riekert
Service Department
Please contact our maintenance team
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